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Security and HIPAA safeguards, named one by one.

Annabelle Health is built with HIPAA safeguards, and each one is named below. We sign a Business Associate Agreement with your practice before go-live.

We do not put a compliance label on the product. Compliance is shared between a practice and its vendors, and no software makes a clinic compliant on its own.

Where the AI runs

Visit audio is transcribed on our own servers. The note draft is written by a model run under a signed BAA with our cloud provider. The clinician reviews and signs.

The same answer for every AI feature, including what each one can see, is on where the AI runs.

What we do, and what stays with your practice

We keep the safeguards above running

And we sign a Business Associate Agreement with your practice before go-live.

You decide who gets an account

Who works in the app, which role each person has, and whether a second factor is required.

You keep clinical detail in the portal

Texts and campaign emails leave through outside sending services; keep them free of clinical detail.

You own your policies

Your own policies, training and risk assessment stay with the practice; counsel advises on state rules.

What we do not claim

No uptime figure

We publish no uptime percentage and no recovery-time promise.

Not every byte is encrypted

Encryption at rest covers notes, messages and photos; we do not claim it covers everything.

An audit log, not yet a chain

Every request is logged. A tamper-evident chain on the log is not yet live for clinics.

Security questions

What HIPAA safeguards does Annabelle Health have?

An audit log of every request, per-patient access records on chart and photo views, eight breach-alert rules that owners triage, a second factor a clinic can require, lockout after 5 failed sign-ins, a 60-minute staff screen lock, a 20-minute patient portal sign-out, TLS in transit, notes, messages and photos encrypted at rest, and daily encrypted backups with scheduled restore checks.

Will you sign a Business Associate Agreement?

We sign a Business Associate Agreement with your practice before go-live.

Does Annabelle Health meet HIPAA requirements?

Annabelle Health is built with HIPAA safeguards, named on this page. Compliance is shared between a practice and its vendors: the practice decides who has access, trains its team and keeps its own policies. No software makes a clinic compliant on its own.

Who can see a patient's chart?

Staff see what their role allows; clinical tabs are hidden from non-clinical roles. Every chart and photo view writes a per-patient access record.

Bring your security questions to a demo.

We answer them on screen, and in writing for the ones your counsel needs.

  • A BAA signed with your practice before go-live
  • Safeguards named one by one